Healthcare

A transforming Healing Presence

Adopted interaction to transform Patient Journey

Every Patient is a key to our success so be the journey as well. This can be achieved with adopted interaction, which provides ultimate satisfaction and provides them security.

We are HIPPA, PCI, and CMMi level 5 compliant, which ensures that every patient comes to us with peace of mind and goes with complete satisfaction, which also supports every stakeholder in the journey of the patient.

Healthcare Call Center Software

Patient is at center in every Interaction

Digitize Patient Journey

Digitize Patient Journey

Everyone demands 360-degree support across communication platforms as per their comfort and ease. With world-class resources, we achieve this..

What Matters Most

What Matters Most

Patient satisfaction is the foremost thing, which we focus on. It comes with past records with an integrated platform to get information handy..

Patient care is the key to success

Patient care is the key to success

Quality delivery is the only factor, which we focus on and strive for, be it patience, member, or any other stakeholder. Connecting all different teams is our motto.

Convenience for everyone is the Key to Success

Radical Minds believes that the platform should provide a world-class experience to patients and related teams, so provide the integrated platform with the latest engineering design to achieve this, which is being used by leading healthcare organizations..

Contact Patients via their Preferred Channels

Contact Patients via their Preferred Channels

It allows your patients to engage with you via their preferred channel for booking appointments, making payments, opting for consultation reminders, and more. To preserve the context of discussions, healthcare contact center solutions allow you to monitor historical or previous interactions with patients across touchpoints including Voice Call, Video Chat, social media, Voice Bot, and Chatbo.

Solutions for Working from Anywhere

Solutions for Working from Anywhere

The Radical Minds omnichannel consumer engagement platform is designed for a 'work from anywhere' surroundings, designed to allow healthcare brands to work from any device, browser, or location. It allows for the hiring of a diverse workforce and the streamlining of communication processes across all departments, and all the while establishing security features.

Transform your Industry with a single, unified platform

Provide secure, personalised customer experiences and engage employees with an all-in-one solution

IVR

Interactive Voice Response is a technology that allows you to communicate with computer programs through the telephone.

Learn More

Computer Telephony Integration

Telephone systems and software that allow call integration with computer software applications

Learn More

Inbound Calling

Inbound Calling is a highly scalable business phone system that allows your company to be scalable too.

Learn More

Cloud Telephony

Cloud Telephony is a hosted cloud based telephony platform for businesses to deliver world-class customer experience.

Learn More

CRM Integration

Achieve faster and better sales results using cross-sales, up-sell or even cross-sell with our highly advanced CRM integration.

Learn More

Toll Free Number Service

A toll-free number is a virtual number that customers can dial to reach a business anywhere across the nation.

Learn More

Chatbot

Chat Bot Service is a personal chat bot that can be customized to grow with your business needs.

Learn More

Customer Journey Experience

CX is transforming the way companies create amazing experiences for customers throughout their entire journey

Learn More

Knowledge Management Platform

KM platform is a web application that is used to manage knowledge and information in an easy and intuitive way..

Learn More